1. introduction
To make it as easy as possible to use our software and our service and support, here is a short briefing on this.
1.1. accessibility
Very important: we always try to be available - online via our service portal as well as via the good old ways mail and phone!
Our support team can be reached at:
Service portal: https://stanoc.atlassian.net/servicedesk/customer/portals
Email: support@stanoc.com
Tel.: 06371 467920
If a remote maintenance is necessary we like to use Teamviewer - for this you can find the corresponding download for quicksupport here:
https://get.teamviewer.com/stanoc
If you provide other software for this purpose, but this should not be a hurdle - we can deal with everything...
2. Our software
Most of our software is based on HCL Domino.
We put a lot of emphasis on easy installation and updates - all our software products can be installed/updated via a guided installation dialog.
The necessary installation packages can be found at: https://stanoc.atlassian.net/l/c/3pujpDZS